Organization: Island Health

Location: To Be Determined

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Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Through an innovative partnership formed in 2015 with the Specialist Services Committee (SSC), Island Health is undertaking an enhanced approach to quality improvement, which includes providing physicians an opportunity to lead quality initiatives. With approved funding for multiple years, a number of staff including the Coordinator, SSC Regional Quality Improvement, will be tasked to support the efforts of this initiative. While administrative reporting will be to the Manager, Physician Quality Improvement, this position will have a matrix reporting relationship to the Regional QI Steering Committee and the SSC Initiatives Lead.

Reporting to the Manager, Physician Quality Improvement, the Coordinator, SSC Regional Quality Improvement, works in partnership with operational and clinical leaders to provide leadership and expertise in the application of quality improvement principles, practices, and tools associated with the development, management, and evaluation of SSC Regional Quality Improvement activity within Island Health financed by the SSC. SSC strategies may include but are not limited to, engaging physicians to discuss, prioritize and act on system improvement opportunities; enabling health system improvement by supporting physicians in quality improvement initiatives; and supporting physicians to deliver quality care by building physician capacity in leadership and QI skills. The position has regional responsibilities requiring travel.

The Specialist Services Committee (SSC) was formed in 2006 under the Physician Master Agreement to help the Doctors of BC, BC government and health authorities collaborate on the delivery of specialist services and support improvement of the specialist care system in BC.


Education, Training and Experience

A level of education, training and experience equivalent to a Bachelor’s degree in a related discipline such as a health care related field, business administration plus five (5) years’ recent related experience in health care services management in progressively more responsible and varied roles, including a minimum of two (2) years’ experience in quality improvement, implementation, and evaluation. Valid BC Driver’s License.

Skills and Abilities
  • Educational preparation in quality improvement, certificate in quality improvement, Lean, Six Sigma.
  • Demonstrated knowledge of quality improvement principles, methods and tools.
  • Demonstrated presentation, facilitation and teaching skills.
  • Proficiency in the use of a personal computer and applicable software applications such as Word, Access, Excel, Visio, PowerPoint, etc.
  • Physical ability to perform the duties of the position.

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