Journey mapping helps to understand what can typically happen and captures people’s concerns, emotions, thoughts and beliefs. This knowledge is important for finding ways to improve care.

This map focuses on the perspectives and journeys shared by three Indigenous PWLLE. It depicts what it is like to go through an OAT program, what has helped, and what has been challenging to overcome in navigating care from their experience and those of others in their community. It is critical to look at these distinct experiences given the ongoing impacts of colonization, Indigenous-specific racism, and disproportionate harms of the toxic drug crisis.

Discover more journey mapping sessions and experience maps here.