Teamwork & Communication Action Series

Elevate Your Team’s Performance and Improve Patient Quality and Safety Outcomes

Support your interdisciplinary clinical team to build collaboration by developing non-technical skills that are essential for effective team functioning.

New Series Launching in Fall 2025. Register by September 12, 2025.

Learn More Register for the Action Series
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Teamwork & Communication Action Series Overview

In this interactive series, your interdisciplinary team will work through a series of modules designed to build and strengthen skills for effective teamwork and communication.

I thought the whole series was informative and gave our group so many opportunities to reflect on our team communication and dynamics.

Past Participant
  • Foster Team Culture: Develop the skills needed to build a shared vision of collaboration, where individuals and teams feel connected to each other. 
  • Enhance Effective Communication: Explore team communication styles and learn how to apply structured and unstructured communication tools to improve team function. 
  • Navigate Conflict: Identify the difference between functional and dysfunctional conflict and apply strategies to support effective management of team conflict. 
  • Lead with Confidence: Develop the leadership skills required to support people to do their best and lead your team through effective and sustainable change.  
  • Benefit from Coaching: Receive personalized guidance from expert facilitators to help your team apply these skills in real scenarios.

Research Highlights the Benefits of Enhancing Teamwork and Communication

Reduced Adverse Events and Hospital Readmissions

Improved Patient Outcomes and Patient Satisfaction

Decreased Staff Burnout and Improved Job Satisfaction

Strengthened Workplace Culture 

Is the Teamwork & Communication Action Series right for you and your team? 

The Teamwork & Communication Action Series is for interdisciplinary clinical teams in BC who are looking to improve their teamwork and communication. 

Requirements for a team to participate:

  • You have received approval to participate from your direct supervisor or an executive sponsor, from your organization.
  • Your team has a minimum of four people and includes a designated Team Lead who will support the team and participate in the Action Series.*
  • A team lead who participates in the action series and is responsible for coordinating and communicating with us.
  • Complete a readiness assessment with support from Health Quality BC facilitators.

The Teamwork & Communication Action Series is open to all interdisciplinary teams working in or supporting healthcare in BC—including those who do not provide direct patient care. While participation is not limited to clinical teams, we strongly recommend that each team include at least one member who works in a direct care setting. Many of the case studies and scenarios explored in the series are grounded in clinical contexts. Having at least one clinical voice on your team can help bridge perspectives, support shared understanding, and enrich the learning experience for everyone. 

I loved the way the information was presented; it was engaging, interesting and informative.

Past Participant
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Expectations of Participation

  • Attend all six learning sessions. 
  • Submit the required action period homework. 
  • Complete all team assessments. 
  • Provide feedback through course evaluations.

Additional Things to Know

  • There is no cost to participate.
  • Teams will receive a Certificate of Completion.
  • Coaching support from expert facilitators included.

Timeline of the Teamwork & Communication Action Series

The Action Series will run from October 2025 to March 2026 and includes six monthly learning sessions, each followed by supportive coaching calls and an action period.

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TIMELINE

Learning Sessions are 90 minutes.

Coaching Calls are 60 minutes.

October 9, 2025
Learning
Session
October 23, 2025
Coaching Call
November 6, 2025
Learning Session
November 20, 2025
Coaching Call
December 4, 2025
Learning Session
December 18, 2025
Coaching Call
January 8, 2026
Learning Session
January 22, 2026
Coaching Call
February 5, 2026
Learning Session
February 19, 2026
Coaching Call
March 5, 2026
Learning Session
March 19, 2026
Coaching Call

Sign Up for an Upcoming Information Session

Join a virtual information session to learn how the Teamwork & Communication Action Series can help elevate your team’s performance and improve patient quality and safety outcomes.

Attendance is optional. We recommend a Team Lead or key team member join if you’d like to learn more before registering.

Teamwork & Communication Action Series Information Session

August 20, 2025 | 1200 – 1300 PT

Sign Up

Sessions will be recorded. We encourage live attendance to give you the opportunity to ask questions and engage with the facilitators. If you or someone from your team is unable to attend either date, please email us at teamwork@healthqualitybc.ca to request access to the recordings.

Register for the Teamwork & Communication Action Series

Elevate your team’s performance and improve patient outcomes by mastering essential non-technical skills through our interactive and expert-led action series.

Register by September 12, 2025

Register for the Action Series

Ready to register but have a few questions first? Email us at teamwork@healthqualitybc.ca.