Lisa Schilling: Accelerating Learning & Spread

At Quality Forum 2017, Lisa Schilling, VP of Healthcare Performance Improvement at Kaiser Permanente, shared how organizations can learn to drive change and accelerate learning while keeping your activities person-centred and community-focused.

With over 20 years in health care under her belt, Lisa has spent the past 11 years at Kaiser Permanente coaching tens of thousands of leaders, staff, and point-of-care teams how to adopt and apply their Institute for Healthcare Improvement-based model for improvement.