Acting on Pandemic Learning Together (August 2020 – December 2021)

The Long-Term Care+: Acting on Pandemic Learning Together (LTC+) program supported over 1,500 teams across Canada, including 222 in BC, with seed funding, coaching and virtual learning through huddles and webinars.

LTC+ Teams Across Canada
LTC+ Teams Across BC

Our work focused on improving collaboration and knowledge transfer by helping teams in BC and the Yukon. We led coaching sessions that aimed to provide just-in-time, facilitated conversations and shared learning based on current needs in the health care system.

Visit Healthcare Excellence Canada for more information on LTC+ Acting on Pandemic Learning Together.

Long-Term Care+: Acting on Pandemic Learning Together

Based on findings from a national qualitative review with family partners and health system leaders across Canada1, the Long-term Care+ program helps organizations prepare for and respond to future COVID-19 waves in six key promising practice areas: preparation; prevention; people in the workforce; pandemic response and surge capacity; providing quality and culturally safe care; and the presence of family. Resources are available for each promising practice area. Be sure to also take a look at the core LTC resources here.


Coaching Sessions


Preparation

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CFHI – Identifying Barriers, Facilitators and Recommendations to Long-term Care

Long-term care homes have been at the epicenter of the COVID-19 pandemic in Canada with residents accounting for more than 80% of the country’s deaths. The Canadian Foundation for Healthcare Improvement and Canadian Patient Safety Institute identified promising practices and policy options for future infectious disease outbreaks in a recent report. These six practices (preparation,…
Download CFHI – Identifying Barriers, Facilitators and Recommendations to Long-term Care
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BC Long-Term Care: Self-Assessment

We partnered with the Canadian Foundation for Health Improvement to develop this self-assessment (non-exhaustive and non-validated) tool to help long-term care and senior’s assisted living facilities in BC assess pandemic preparedness, inform outbreak response planning and prepare for future waves of COVID-19.
Download BC Long-Term Care: Self-Assessment

Prevention

People in the Workforce

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Choosing Wisely Toolkit

Reimagining LTC is another collaboration with Healthcare Excellence Canada. Participating care homes across the country are receiving seed funding, coaching, resources and monthly webinar supports to work on a quality improvement project. Below you will find the Choosing Wisely Toolkit used by the teams in this program. If you have any questions, please email april.price@healthqualitybc.ca.
Download Choosing Wisely Toolkit
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Aim Statement Worksheet

Reimagining LTC is another collaboration with Healthcare Excellence Canada. Participating care homes across the country are receiving seed funding, coaching, resources and monthly webinar supports to work on a quality improvement project. Below you will find an Aim Statement worksheet used by the teams in this program. If you have any questions, please email april.price@healthqualitybc.ca.
Download Aim Statement Worksheet
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Reimagining Long-Term Care (3.0): HEC Improvement Charter

Reimagining LTC is another collaboration with Healthcare Excellence Canada. Participating care homes across the country are receiving seed funding, coaching, resources and monthly webinar supports to work on a quality improvement project. Below you will find the Healthcare Excellence Canada Improvement Charter template used by the teams in this program. If you have any questions,…
Download Reimagining Long-Term Care (3.0): HEC Improvement Charter

Pandemic Response and Surge Capacity

Providing Quality and Culturally Safe Care

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Restoring Trust: COVID-19 and The Future of Long-Term Care

This Policy Briefing Report on Long-Term Care focuses on the workforce. The report begins by reviewing the research context and policy environment in Canada’s long-term care sector before the arrival of COVID-19. It summarizes the existing knowledge base for far-sighted and integrated solutions to challenges in the long-term care sector. The report then outlines profound,…
Download Restoring Trust: COVID-19 and The Future of Long-Term Care
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The Impact of COVID-19 on Long-Term Care in Canada – The First 6 Months

COVID-19 has exacted a heavy price on Canada’s long-term care and retirement homes, resulting in a disproportionate number of outbreaks and deaths. This report follows the Canadian Institute for Health Information’s international comparisons report (June 2020) by taking a closer look at the pandemic experience in long-term care and how it compares between provinces and…
Download The Impact of COVID-19 on Long-Term Care in Canada – The First 6 Months

Presence of Essential Care Partners

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Restoring Trust: COVID-19 and The Future of Long-Term Care

This Policy Briefing Report on Long-Term Care focuses on the workforce. The report begins by reviewing the research context and policy environment in Canada’s long-term care sector before the arrival of COVID-19. It summarizes the existing knowledge base for far-sighted and integrated solutions to challenges in the long-term care sector. The report then outlines profound,…
Download Restoring Trust: COVID-19 and The Future of Long-Term Care
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The Impact of COVID-19 on Long-Term Care in Canada – The First 6 Months

COVID-19 has exacted a heavy price on Canada’s long-term care and retirement homes, resulting in a disproportionate number of outbreaks and deaths. This report follows the Canadian Institute for Health Information’s international comparisons report (June 2020) by taking a closer look at the pandemic experience in long-term care and how it compares between provinces and…
Download The Impact of COVID-19 on Long-Term Care in Canada – The First 6 Months
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Essential Together Tool: Identifying Strengths and Improvements to Reintegrate Essential Care Partners

Essential care partners are different from general visitors. While visitors have an important social role, they are not active partners in care. Essential care partners provide physical, psychological and emotional support, as deemed important by the patient. There is clear evidence that the presence of essential care partners benefits care, experience, safety and outcomes. The…
Download Essential Together Tool: Identifying Strengths and Improvements to Reintegrate Essential Care Partners
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Policy Guidance for The Reintegration of Caregivers As Essential Care Partners

The Canadian Foundation for Healthcare Improvement and the Canadian Patient Safety Institute partnered to conduct a “policy lab” to develop policy guidance to support a safe and consistent approach for reintegrating essential care partners back into healthcare facilities, long-term care and congregate care settings during a pandemic. This co-design policy process brought together people with…
Download Policy Guidance for The Reintegration of Caregivers As Essential Care Partners
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The Best Visit Possible – A guide for supporting family visits during COVID-19

Family members or close companions are a vital part of the care teams within long-term care and assisted living homes and enhance the resident experience. As the sector moves forward with visitations, things are far from back to “normal.” The objective of this guide for supporting family visits during COVID-19 is to explore how in-person…
Download The Best Visit Possible – A guide for supporting family visits during COVID-19
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Staying Apart to Stay Safe

During the COVID-19 pandemic, individual care homes were taking very different approaches to managing both essential and social visits. The Office of the Seniors Advocate British Columbia needed to gain a better understanding of the magnitude of the issue and, so they launched a survey specifically for family members and residents of long-term care and…
Download Staying Apart to Stay Safe
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