Quality Café is a free, monthly, one-hour capacity building webinar series featuring various topics, tools and techniques related to quality in health care.

Are you passionate about improving how health care is delivered? Come to Quality Café! We invite all health care professionals, patients, organizations, and educators to join our online conversation.

Upcoming Quality Café Events

  • May 15, 2024 | 1200 – 1300

    Quality Café – Applying “What Matters to You?” to Enhance Workforce Well-Being

    This webinar aims to provide participants with a comprehensive understanding of workforce well-being through the question “What Matters to You?”, its relationship to quality improvement, and practical tools and techniques for fostering a positive work environment and driving organizational success.

    Learn More and Register
  • June 19, 2024 | 1200 – 1300

    Quality Café – Defining Quality: Using the HQBC Quality Matrix

    This Quality Café will explore how the Matrix defines the core components of quality. It will cover practical ways that the health care system can use the Matrix as a framework for care that is respectful, safe, accessible, appropriate, effective, equitable and efficient for all.

    Learn More and Register
  • July 17, 2024 | 1200 – 1300

    Quality Café – Setting up Your QI Project for Success: Making Improvement Charters Work for You

    An improvement charter is an important first step when initiating an improvement project. More than just a template, this tool facilitates discussions with project teams and communicates a shared vision. Sharing an example on Sustainability in QI from our Clinician Fellow, Ilona Hale, we will review how using an improvement charter incorporates critical elements for project success.

    Learn More and Register

Our Latest Quality Cafés

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Want to stay up to date on Quality Café events and details? Fill out the form below to receive our Quality Café newsletter! Questions? Contact us at learning@healthqualitybc.ca.

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This information is collected by Health Quality BC under section 26(c) of the Freedom of Information and Protection of Privacy Act and will be used for the purposes of event administration and to distribute newsletters. If you have any questions about the collection of this information, please contact: Andrew Wray, Executive Director for Learning & Capability Development, 201-750 Pender Street W, Vancouver, BC at andrew.wray@healthqualitybc.ca.