Quality Café is for people passionate about improving how health care is delivered.

This free, monthly, one-hour capacity-building webinar series featuring topics, tools, and techniques related to quality in health care.

Excellent content and resources. I have already started using them in my practice. Thank you.
Quality Café Participant – Applying QI Tools to Implement and Sustain Improvements in MHSU Adult Guardianship
Great quick engaging facilitation using the chat. Practical takeaways that I can run with. Thank you! Great use of my lunch time. Look forward to more.
Quality Café Participant – Polarity Mapping: Identifying and Managing Unsolvable Problems
Loved the way you used Slido. Very engaging. Best explanation I’ve heard for the matrix so far.
Quality Café Participant – Defining Quality: Using the BC Health Quality Matrix
This was a great webinar! I enjoyed the engagement and excited to review past quality café recordings and attend future ones.
Quality Café Participant -Setting up Your QI Project for Success: Making Improvement Charters Work for You
Well done, really enjoyed the presentation and ideas shared and we will definitely look at utilizing some of the same here.
Quality Café Participant – Innovating Delirium Care Practice in the ICU
Great presentation! Nice to see what others are doing to improve patient care.
Quality Café Participant – Emergency Department Discharge Sheets: A Quality Improvement Initiative
  • Gain Insights and Practical Tools: Learn from health care quality experts and leave with strategies and tools you can implement immediately.
  • Engage in Interactive Sessions: Participate in live Q&A sessions to interact with presenters, ask questions and enhance your knowledge.
  • Discover Solutions and Success Stories: Learn of successful innovations, offering proven methods to enhance your practice.
See Upcoming Quality Café Events

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Upcoming Quality Café Events

  • October 16, 2024 | 12:00 – 13:00 PT

    Quality Café – Getting Started with Measurement: Measurement Planning for Improvement

    Are you leading an improvement project and wondering how to get started with your measurement plan? A measurement plan is a useful tool to identify a family of measures, data collection strategies, how to display data and baseline/target results to achieve the overall aim of the initiative. Join us to learn how to use a measurement plan to successfully drive your quality improvement initiative.
    Learn More & Register

  • November 20, 2024 | 12:00 – 13:00 PT

    Quality Café – The Power of Small Data: How Local Data Collection Can Drive QI

    Automated indicators, reports or dashboards are a great resource for monitoring our performance, but often lack the specificity, timeliness or widespread access to support change at the local level.  And they rarely provide the meaningful feedback loop to those delivering care if their efforts to improve are working.  Join this webinar to learn ways of using simple data collection methods – pen and paper by…
    Learn More & Register

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