Quality Café is for people passionate about improving how health care is delivered.

This free, monthly, one-hour capacity-building webinar series featuring topics, tools, and techniques related to quality in health care.

  • Excellent content and resources. I have already started using them in my practice. Thank you.
    Quality Café Participant – Applying QI Tools to Implement and Sustain Improvements in MHSU Adult Guardianship
  • Great quick engaging facilitation using the chat. Practical takeaways that I can run with. Thank you! Great use of my lunch time. Look forward to more.
    Quality Café Participant – Polarity Mapping: Identifying and Managing Unsolvable Problems
  • Loved the way you used Slido. Very engaging. Best explanation I’ve heard for the matrix so far.
    Quality Café Participant – Defining Quality: Using the BC Health Quality Matrix
  • This was a great webinar! I enjoyed the engagement and excited to review past quality café recordings and attend future ones.
    Quality Café Participant -Setting up Your QI Project for Success: Making Improvement Charters Work for You
  • Well done, really enjoyed the presentation and ideas shared and we will definitely look at utilizing some of the same here.
    Quality Café Participant – Innovating Delirium Care Practice in the ICU
  • Great presentation! Nice to see what others are doing to improve patient care.
    Quality Café Participant – Emergency Department Discharge Sheets: A Quality Improvement Initiative
  • Gain Insights and Practical Tools: Learn from health care quality experts and leave with strategies and tools you can implement immediately.
  • Engage in Interactive Sessions: Participate in live Q&A sessions to interact with presenters, ask questions and enhance your knowledge.
  • Discover Solutions and Success Stories: Learn of successful innovations, offering proven methods to enhance your practice.
See Upcoming Quality Café Events

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Upcoming Quality Café Events

While Quality Café takes a summer break in August, you can stay connected by exploring recordings from past webinars and subscribing to the Quality Café newsletter for updates on upcoming sessions.

  • September 16, 2026 | 1200 – 1300 PT

    When Less is More: Why De-implementation Matters in Quality Improvement

    Improving the quality of care most often involves the introduction of something new or changing what already exists.  Yet sometimes achieving improvement requires us to consciously reduce or eliminate programs, services or practices that are no longer working or serving their purpose. In this Quality Café, we will explore the concept of de-implementation and its importance in Quality Improvement. 
    Learn More & Register

Our Latest Quality Café Recordings

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Want to stay up to date on Quality Café events and details? Fill out the form below to receive our Quality Café newsletter! Questions? Contact us at learning@healthqualitybc.ca.

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  • Check the box to stay informed about our work, events and learning opportunities. You’ll receive (typically) bi-weekly newsletters that originate from our provider, CyberImpact, and you can unsubscribe at any time. Questions? Contact us at communications@healthqualitybc.ca.

This information is collected by Health Quality BC under section 26(c) of the Freedom of Information and Protection of Privacy Act and will be used for the purposes of event administration and to distribute newsletters. If you have any questions about the collection of this information, please contact: Andrew Wray, Executive Director for Learning & Capability Development, 201-750 Pender Street W, Vancouver, BC at andrew.wray@healthqualitybc.ca.