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The BCCH Emergency Department team, is living the value of “Patients first”. Creating a sustained environment of enquiry and desire to improve, the aim is to reduce wait time, while increasing patient and family understanding of why they are waiting.
For more information, please contact:
Kris Gustavson
Corporate Director, Patient Experience
Provincial Health Services Authority
Email: kgustavson@phsa.ca
This information is collected by Health Quality BC under section 26(c) of the Freedom of Information and Protection of Privacy Act and will be used to email you our newsletter. If you have any questions about the collection of this information, please contact: info@healthqualitybc.ca or 604.668.8210.
We would like to acknowledge that we are living and working with humility and respect on the traditional territories of the First Nations peoples of British Columbia.
We specifically acknowledge and express our gratitude to the keepers of the lands of the ancestral and unceded territory of the xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh) Nations, where our main office is located.
We also recognize Métis people and Métis Chartered Communities, as well as the Inuit and urban Indigenous peoples living across the province on various traditional territories.