“What Matters to You?” has the goal of encouraging meaningful conversations between patients, caregivers, families and their health care providers. It helps ensure care is aligned with patient priorities – and supports the right care at the right time, which can improve health outcomes.
Asking health care providers “What Matters to You?” at an organizational level can also help determine what gives them the most satisfaction in their work, leading to better engagement and increasing joy in work.
We love sharing stories which were started by asking “What Matters to You?” because stories are powerful and context matters! For example, what happened as a result of this conversation, and how did it make you feel? With permission, we can share your story through our social media channels, in a newsletter or as a blog post. By doing this we hope to inspire others to have their own meaningful conversations, creating a positive impact on the health care system for patients, caregivers, families and care providers!
Need some inspiration to help tell your story? In Katie’s letter to her daughter, she pledges to help positively shape the future of health care by collaborating with patients and families to make them integral parts of the health care team and to work in a system where asking “What Matters” is the norm. Read Katie’s full story.
Please submit your story below:
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This information is collected by Health Quality BC under section 26(c) of the Freedom of Information and Protection of Privacy Act and will be used to develop a “What Matters to You?” story to raise awareness about the importance of this question and how it can improve patient care and communication. If you have any questions about the collection of this information, please email whatmatterstoyou@healthqualitybc.ca.
