• Cultural Safety and Humility

Culturally Safe Engagement: What Matters to Indigenous (First Nations, Métis and Inuit) Patient Partners Pamphlet

This pamphlet was created from the voices of Indigenous (First Nations, Métis and Inuit) patient partners. We hosted “What Matters to You in Indigenous Culturally Safe Patient Engagements?”, where we heard from Indigenous patient partners about what makes them feel comfortable and safe during engagements. This pamphlet is a quick reference version of the more detailed Companion Guide

From these meaningful discussions, eight key principles emerged along with a series of recommended actions to help and encourage health care partners to provide culturally safe patient engagement opportunities. The eight principles of culturally safe engagement are:  

  • Awareness and Understanding 
  • Learning and Education 
  • Build relationships 
  • Prepare 
  • Kindness and Empathy 
  • Respect 
  • Value 
  • Listen 

In 2024, we refreshed the pamphlet to reflect Health Quality BC’s branding. We also refined its purpose to better capture Indigenous patient partners’ perspectives on meaningful engagement in health system improvements. The full Companion Guide is also available for download. 

Culturally Safe Engagement: What Matters to Indigenous (First Nations, Métis and Inuit) Patient Partners Pamphlet