Performance Measurement Specialist

Salary Range: $91,202 – $95,761 per annum

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Summary of Responsibilities

Reporting to the Director, Research & Evaluation, the Performance Measurement Specialist (PM Specialist) works cross-functionally to assess, measure and report on Regulatory Policy and Program effectiveness, continuous improvement efforts and progress towards attaining operational and strategic outcomes. The PM Specialist applies advanced experience in quantitative data analysis and interpretation to turn data into usable insights, infographics, reports, and reporting resources to support data-driven decision making.

Scope and Complexity

Internally, the PM Specialist collaborates with people and teams across the organization, in order to lead, coordinate and support performance measurement, program reporting and continuous improvement efforts for Regulatory Policy and Programs. This role works closely with staff, managers, and directors across programs such as Information Management, Information Technology, Project Management, and Communications to support completion of program and project initiatives and shared use of corporate level reporting methods.

Externally, the PM Specialist may work with government, health care regulators, health authorities, academic institutions, and review bodies such as the Professional Standards Authority and Excellence Canada.

Reporting Relationships

This position reports to the Director, Research & Evaluation (R&E).

This position does not have any direct reports.

Duties/Accountabilities

1. Under the direction of the Director, R&E, applies quantitative data analysis methods to develop, implement, measure, and evaluate registrant and program-derived data for the purpose of creating useable insights, summaries and reports to drive program performance and continuous improvement.
2. Leads, coordinates, and supports the development, implementation, and evaluation of program level metrics.
3. Writes reports and creates resources including infographics, presentations, surveys, charts, tables and other materials to help people readily engage with and understand program data.
4. Informs the review and development of data collection and database management approaches, and the creation of supporting documentation.
5. Leverages, assesses, and interprets registrant and program data to ensure that programs are using accurate and reliable sources of information for measurement, reporting and evaluation.
6. Analyzes data to identify trends, patterns and insights to support data-driven and evidence-based decision making.
7. Supports teams to identify initiatives with the biggest potential and to determine the best methodological approach for the situation.
8. Applies concepts of design thinking and leads process management initiatives from ideation to completion. Supports teams to integrate and embed measurement initiatives and methods into program workflows.
9. Maintains knowledge of emerging trends related to performance measurement, data analysis, and technology and applies learnings to program initiatives.
10. Contributes to a collaborative environment that supports iterative, integrated, and agile team work to prioritize, develop, test, and implement program-level performance measurement.
11. Demonstrates cultural humility and fosters and maintains an organizational culture that promotes mutual respect, teamwork, and service excellence.

Effort

The role is defined, and work methods may vary depending on current standards, best practices and in response to the incoming demands of the Program.

Qualifications

1. Master’s degree and other specialized education in epidemiology, public health, statistics, bioinformatics, economics, or a related field.
2. 1 to 3 years of experience related to organizational performance measurement or quantitative data analysis.
3. Excellent communication skills and ability to translate complex data and results into written reports and presentations for various audiences.
4. Knowledgeable of statistical analysis software including R, SAS, SPSS or Stata.
5. Knowledgeable of descriptive and inferential statistics including the interpretation of results.
6. Knowledgeable of best approaches in data collection and database management. Familiarity with how to create databases using software (i.e., Access) considered an asset.
7. Advanced knowledge and experience in quantitative data collection, assessment and analysis.
8. Experience in creating insights from data and identifying causes, effects, strengths and weaknesses in program models and delivery.
9. Experience using specialized statistical analysis and data visualization software, such as Power BI, Excel, Tableau and other related software applications to interpret results and to create data visualization resources and infographics for performance measurement and report preparation.
10. Proficiency using design, data, and content building programs such as Microsoft 365, CRM, SharePoint or other relational databases, Adobe, and Visio.
11. Project management experience including leading project workgroups or components of projects.
12. Demonstrated ability to engage effectively with various levels of internal and external teams fostering collaborative work environments.
13. Demonstrates flexibility and adaptability, including the capacity to re-prioritize projects as emerging needs occur.
14. May be required to conduct data analysis as part of research activities.
15. Demonstrated understanding of diversity, inclusion, and cultural humility as they apply to nursing and midwifery practice and health care is an asset