Top 5 things you’ll learn in our new Impact Report

Today, here at the BC Patient Safety & Quality Council we released our Impact Report. It demonstrates who we are, what we do, and how we make a difference in the lives of British Columbians. We encourage everyone to read it – and here are the top five reasons why:

We are health quality experts.

We work behind the scenes to help ensure the health care system provides the highest-quality health care, every time. We got here by creating a Council of smart, talented people with diverse expertise who create connections between health authorities and organizations, care providers, patients and academic institutions. As a result, we’ve been able to build relationships across the health care system that result in meaningful, evidence-informed discussions, inventive thinking and, ultimately, improved care that happens faster than if we didn’t exist.

Collaboration is our superpower.

We believe we are better together when it comes to building a health care system that works for everyone. It’s why we advocate for the patient voice in co-designing quality care initiatives, and why we take time to ask our partners in care what quality improvements they need most, so we can contribute in the most meaningful way. We are also exploring how we can engage with communities about their ideas to enhance health care. Together, we can make an impact on BC’s health system, for the better!

Our work saves lives.

Here’s just one example: Between 2012 and 2017, our work to improve sepsis care prevented 1,150 British Columbians from acquiring or dying from sepsis. We’ve helped reduce sepsis morbidity and mortality in BC from the highest in Canada to the lowest – which is important because each year, 30,000 Canadians are hospitalized because of sepsis, more than 30% of whom die, and the disease represents close to 20% of all global deaths.

We are committed to reducing racism in health care.

The In Plain Sight report amplified the need to support a safer way for Indigenous people to share concerns about their health care experience. We sought information directly from Indigenous Peoples to develop principles to guide an Indigenous Patient Feedback Process, a first of its kind in Canada. The principles support recommendation 5 in the In Plain Sight report.

Our work is just beginning.

Over the past couple of years, the BC health care system has been tested like never before. It will take some time to heal and recover, but as we emerge and rebuild the system, we have an opportunity to do things better. Based on what we heard in conversations with our partners, we’ve prioritized work to tackle the areas most in need of improvement. Most importantly, we’ll ensure that quality will be foundational to that work, no matter what the future holds.


Impact Report 2022

For the past 15 years, we’ve been committed to improving health quality. During an unprecedented time in our health system, we continued our quality improvement work and pivoted to new areas to address needs that arose due to COVID-19. It sounds simple, but it’s true – our work leads to better health care for British Columbians, and we want to share what that looks like. Read our Impact Report below, which demonstrates who we are, what we do and some of our recent accomplishments.
Learn More Impact Report 2022