Events


Quality Café: Exploring Lean: Strengthening the Quality Improvement Toolbox

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Despite significant effort to improve healthcare, efficiency and effectiveness, rates of harm remain consistently high, and healthcare associated costs continue to grow.  This stark reality requires those within the system to adopt multi-faceted, innovative approaches to improving quality of care that will contribute to sustainment of our public system. 

Lean is one form of improvement that has been successfully utilized by several leading healthcare organizations in their efforts to meet the dynamic and growing demands of healthcare industry. Often thought of as a standalone method of improvement, Lean principles and tools are most effective when used in conjunction with other methodologies including the IHI Model for Improvement. 

By adopting Lean as part of a larger strategy for Quality Improvement, we can create a more robust, effective “toolbox” to support a mindset of continuous improvement that can be tailored to any setting or improvement effort.

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Territorial Acknowledgement


We would like to acknowledge that we are living and working with humility and respect on the traditional territories of the First Nations peoples of British Columbia.

We specifically acknowledge and express our gratitude to the keepers of the lands of the ancestral and unceded territory of the xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh) Nations, where our main office is located.

We also recognize Métis people and Métis Chartered Communities, as well as the Inuit and urban Indigenous peoples living across the province on various traditional territories.