Quality Café


Quality Café: How Human Factors Principles Impact Health Care Systems

Online (Zoom)

Human factors is about designing tasks, processes, environments and systems to help derive optimal human performance. This is especially important in health care today as our systems are even more challenged with many complexities. Join us to learn about human factors principles for improving quality and safety in the design of tools, machines, systems, tasks, jobs, and environments for safe, comfortable, and effective human use.

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Providing system-wide leadership to efforts designed to improve the quality of health care in British Columbia.

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Territorial Acknowledgement


We would like to acknowledge that we are living and working with humility and respect on the traditional territories of the First Nations peoples of British Columbia.

We specifically acknowledge and express our gratitude to the keepers of the lands of the ancestral and unceded territory of the xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh) Nations, where our main office is located.

We also recognize Métis people and Métis Chartered Communities, as well as the Inuit and urban Indigenous peoples living across the province on various traditional territories.