Events


Quality Café – Setting up Your QI Project for Success: Making Improvement Charters Work for You

Online (Zoom)

An improvement charter is an important first step when initiating an improvement project. More than just a template, this tool facilitates discussions with project teams and communicates a shared vision. Sharing an example on Sustainability in QI from our Clinician Fellow, Ilona Hale, we will review how using an improvement charter incorporates critical elements for project success.

LOUD in the ED 2024-2025 – Information Session 2

Online (Zoom)

Are you interested in participating in the LOUD in the ED Collaborative and/or want to ask our team questions before completing the expression of interest form? Join one of our information sessions in July to hear more details about the collaborative, workstreams, and more! This session will include open time to answer any of your questions, including what participation could look like for you.

Improving Communications, Workflows and Processes for OAT Prescribing

Online (Zoom)

This webinar will focus on how primary care teams can improve OAT prescribing by looking at their communications, workflows and processes. We will discuss internal communications within the team and communications with other partners in care. We will be joined by leaders in this space including a peer worker, a pharmacist and two OAT prescribers. It will open with each panelist sharing their experience and be followed with a question-and-answer period with the panel.

Creating Safe Spaces: Indigenous Cultural Safety in Opioid Use Disorder Care

Online (Zoom)

At this webinar, participants will get an introduction to Indigenous-specific cultural safety and humility in the context of opioid use disorder-focused substance use care. We will discuss topics including providing substance use care and harm reduction with Indigenous (First Nations, Métis, Inuit) patients, the role of measurement and indicators in this work, and additional supports to further your learning about embedding culturally safe practices in your settings. We will hear from panelists from a variety of roles who will share about themselves, their experience and knowledge related to this work, and key lessons they’d like to share. This will then be followed with a question-and-answer period with the panelists.

Quality Café – Linking Ideas to Actions with Driver Diagrams

Online (Zoom)

Looking for a quality improvement tool that will help take your lofty aim and break it down into manageable change ideas? Need a method that will help move your team from vision to action? Searching for an approach that is agile and can change as rapidly as the complex, adaptive systems we work in? Then driver diagrams are the tool for you! In their simplest form, driver diagrams help link high-level improvement goals to specific project activities. In this interactive session, you will have an opportunity to learn more about this powerful tool and start to build the framework for your very own driver diagram.

Shared Goals, Shared Solutions: Co-Production in Health Care

Online (Zoom)

Are you a leader tasked with solving complex problems related to the health care system? Learn how health care and community leaders can collaborate with shared goals and purpose to improve health care. Co-production means both health care providers and the community work together to find solutions and make decisions. This ensures that health care meets the needs and priorities of the people it serves. Embracing these principles helps build real community partnerships based on trust, respect, and common goals.

Becoming a Powerful Climate-Health Communicator

Online (Zoom)

Event Description If you had to pick one, which would you choose? How we communicate our efforts to advance environmentally sustainable clinical practice changes can help influence actions to promote co-benefits of reducing our environmental footprint and ensuring high-quality clinical care. Build your confidence in communicating your low-carbon, high-quality practice changes and inspire action to...

Integrated Care Team Training – October Session

Health Quality BC 201-750 Pender St W, Vancouver, BC

This new training opportunity is for leaders and teams across British Columbia interested in implementing, advancing and improving team-based primary care in their setting.

Quality Café – Getting Started with Measurement: Measurement Planning for Improvement

Online (Zoom)

Are you leading an improvement project and wondering how to get started with your measurement plan?

A measurement plan is a useful tool to identify a family of measures, data collection strategies, how to display data and baseline/target results to achieve the overall aim of the initiative. Join us to learn how to use a measurement plan to successfully drive your quality improvement initiative.

Quality Café – The Power of Small Data: How Local Data Collection Can Drive QI

Online (Zoom)

Automated indicators, reports or dashboards are a great resource for monitoring our performance, but often lack the specificity, timeliness or widespread access to support change at the local level.  And they rarely provide the meaningful feedback loop to those delivering care if their efforts to improve are working.  Join this webinar to learn ways of using simple data collection methods – pen and paper by the team at a local level – to get meaningful insight about our improvement efforts.  This small-scale measurement, when defined, collected and shared by the care team, can ensure an outsized impact on improvement efforts through team engagement.

Engage to Improve: Creative Solutions for Working Better Together

Online (Zoom)

Event Description Ever notice that the best ideas often come from the most unexpected sources? And that when you feel included and engaged, you want to do the best job possible? Do you think the teams in which all members make valuable contributions produce much better results? Do you want to surface the best ideas...

Quality Café – Who, When, How – Embedding A Structured Communication Matrix to Improve Safety 

Online (Zoom)

In a world that offers access to a multitude of digital and paper communication methods, identifying when, how and how much information to share within a care team to optimize patient safety can be challenging. In this session, learn how to build and embed a structured and practical tool, which can support decision making, prioritize essential information, reduce over-notification, improve efficiency and enhance effective communication. Lessons from implementing a structured communication matrix will be shared by a physician working in long-term care. This session will then highlight how a similar tool can be integrated into different care settings.

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Territorial Acknowledgement


We would like to acknowledge that we are living and working with humility and respect on the traditional territories of the First Nations peoples of British Columbia.

We specifically acknowledge and express our gratitude to the keepers of the lands of the ancestral and unceded territory of the xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh) Nations, where our main office is located.

We also recognize Métis people and Métis Chartered Communities, as well as the Inuit and urban Indigenous peoples living across the province on various traditional territories.