Quality Café: Polarity Mapping: Identifying and Managing Unsolvable Problems

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Event Description

A fundamental question to ask when encountering a difficulty is: “Is this a problem we can ‘solve,’ or is it an ongoing polarity we must manage well? The Polarity Management Model challenges us to consider whether some of our seemingly unsolvable problems are actually “polarities,” which can not be solved, but may be effectively managed. Some examples include: individual and teamwork, structure and flexibility. Join us to learn about using a Polarity Map, a useful tool to help you effectively manage those polarities most important to your organization’s success.

Learning objectives:

  • Describe and recognize a polarity map
  • Identify examples of polarities in healthcare context

Presenter: Christina Krause, Chief Executive Officer, HQBC

Event Details

Event Date and Time

September 20, 2023 | 1200 1300


Health Quality BC


Online (Zoom)

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Providing system-wide leadership to efforts designed to improve the quality of health care in British Columbia.

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Territorial Acknowledgement

We would like to acknowledge that we are living and working with humility and respect on the traditional territories of the First Nations peoples of British Columbia.

We specifically acknowledge and express our gratitude to the keepers of the lands of the ancestral and unceded territory of the xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh) Nations, where our main office is located.

We also recognize Métis people and Métis Chartered Communities, as well as the Inuit and urban Indigenous peoples living across the province on various traditional territories.