Workshop: Diving into Human Factors

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Health Quality BC Workshops

Diving into Human Factors Workshop

Human Factors is about designing tools, tasks, processes, environments and systems to help drive optimal human performance. A better understanding of how people interact, problem solve, make decisions, and perform with varying expertise is essential for safe and effective care.

This interactive skill-building workshop will focus on human factors principles and safety approaches including heuristic analysis, task analysis, usability testing, and the hierarchy of effectiveness. Participants will learn how to apply human factors principles and tools that can be used to help make healthcare safer to deliver quality patient care.

Learning Objectives

At the end of this workshop, learners will:

  • Describe the science of human factors
  • Apply human factors tools and skills in healthcare contexts
  • Understand and apply heuristic analysis
  • Complete a task analysis for usability testing
  • Utilize the hierarchy of effectiveness to develop meaningful recommendations.

Workshop Waitlist

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Event Details

Event Date and Time

February 29 | 0900 1600


Health Quality BC


Health Quality BC

201-750 Pender St W
Vancouver, BC V6C 2T8
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Providing system-wide leadership to efforts designed to improve the quality of health care in British Columbia.

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Territorial Acknowledgement

We would like to acknowledge that we are living and working with humility and respect on the traditional territories of the First Nations peoples of British Columbia.

We specifically acknowledge and express our gratitude to the keepers of the lands of the ancestral and unceded territory of the xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh) Nations, where our main office is located.

We also recognize Métis people and Métis Chartered Communities, as well as the Inuit and urban Indigenous peoples living across the province on various traditional territories.