Getting to the Right Place: Implementation of Triage and Transportation Guidelines in Fraser Health

Getting to the Right Place: Implementation of Triage and Transportation Guidelines in Fraser Health

Over 450,000 people are treated in emergency departments across BC each year. The most severely injured among them experience better outcomes if they’re treated at designated trauma centres which are best equipped to care for patients with serious, life-threatening injuries. In order to improve health outcomes for patients with major trauma, BC Emergency Services (BCEHS),…

Betty Murray

Betty Murray

Providence Health Care (PHC) has a strong culture of person- and family-centred care in large part thanks to Betty Murray’s diligent and passionate work as a patient partner within the organization over the past seven years. With a feisty personality and unbeatable determination, Betty goes beyond sharing her extensive experience as a patient by helping…

Kim Dixon

Kim Dixon

Kim Dixon began her journey to mental health leadership in 1998, when she started working at the BC Schizophrenia Society (BCSS) and became aware of mental illness within her own family. This lived experience led her to advocate for families in northern BC who have loved ones experiencing mental illness and/or addiction and help them…

Jeff Harries

Jeff Harries

Jeff Harries is a physician working to change the way alcohol use disorder (AUD) is perceived in our society and treated by health care professionals. He tirelessly champions hope and appropriate care for those suffering with AUD and spreads awareness about new forms of effective treatment. Three years ago, Jeff realized that most clinicians were…

Lisa Stewart

Lisa Stewart

Over the past three years, Lisa Stewart has fundamentally changed Vancouver Coastal Health (VCH)’s approach to embedding quality improvement into daily practice at the point of care. The key to her success? Launching communications channels that break down hierarchy, inspiring staff to provide the best possible quality of care and celebrating people who make a…