• Quality Forum 2020

Penny Pereira: No Improvement Without Learning. No Scale Without Sharing.


Penny is the director of the Q initiative, a network of over 3,500 people with expertise in improvement in the UK health system. Q is helping encourage a more joined-up approach to learning and change through a vibrant program of networking and development activities, a grant funding offer where decisions are devolved to the community (Q Exchange) and new approaches to solving complex challenges (Q Improvement Labs).

Penny previously led the Health Foundation’s work on improving patient flow, leadership development, patient safety and networks. She is the co-author of The Challenge and Potential of Whole System Flow.

Penny has spent her career leading improvement work at the local and national level in the English National Health Service, with particular expertise in process and system redesign and leading strategic change across organizations.

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