- Quality Forum 2017
Valerie Pagdin: Building Partnerships to Give Clients What They Really Want
![Health-Quality-BC-Default-Video-Resource-Image](https://healthqualitybc.ca/wp-content/uploads/Health-Quality-BC-Default-Video-Resource-Image.jpg)
Occupational therapist Valerie Pagdin shares the story of her most difficult client and the importance of listening and building partnerships in health care (and in farming).