Quality Café is a free, monthly, one-hour capacity building webinar series featuring various topics, tools and techniques related to quality in health care.

Are you passionate about improving how health care is delivered? Come to Quality Café! We invite all health care professionals, patients, organizations, and educators to join our online conversation.

Upcoming Quality Café Events

  • June 19, 2024 | 1200 – 1300

    Quality Café – Defining Quality: Using the BC Health Quality Matrix

    This Quality Café will explore how the Matrix defines the core components of quality. It will cover practical ways that the health care system can use the Matrix as a framework for care that is respectful, safe, accessible, appropriate, effective, equitable and efficient for all.

    Learn More and Register
  • July 17, 2024 | 1200 – 1300

    Quality Café – Setting up Your QI Project for Success: Making Improvement Charters Work for You

    An improvement charter is an important first step when initiating an improvement project. More than just a template, this tool facilitates discussions with project teams and communicates a shared vision. Sharing an example on Sustainability in QI from our Clinician Fellow, Ilona Hale, we will review how using an improvement charter incorporates critical elements for project success.

    Learn More and Register
  • September 18, 2024 | 1200 – 1300

    Quality Café – Linking Ideas to Actions with Driver Diagrams

    Looking for a quality improvement tool that will help take your lofty aim and break it down into manageable change ideas? Need a method that will help move your team from vision to action? Searching for an approach that is agile and can change as rapidly as the complex, adaptive systems we work in? Then driver diagrams are the tool for you! In their simplest form, driver diagrams help link high-level improvement goals to specific project activities. In this interactive session, you will have an opportunity to learn more about this powerful tool and start to build the framework for your very own driver diagram.

    Learn More and Register

Our Latest Quality Cafés

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Want to stay up to date on Quality Café events and details? Fill out the form below to receive our Quality Café newsletter! Questions? Contact us at learning@healthqualitybc.ca.

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This information is collected by Health Quality BC under section 26(c) of the Freedom of Information and Protection of Privacy Act and will be used for the purposes of event administration and to distribute newsletters. If you have any questions about the collection of this information, please contact: Andrew Wray, Executive Director for Learning & Capability Development, 201-750 Pender Street W, Vancouver, BC at andrew.wray@healthqualitybc.ca.