Consultant, SSC Regional QI

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Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Through an innovative partnership formed in 2015 with the Specialist Services Committee (SSC), Island Health is undertaking an enhanced approach to quality improvement, which includes providing physicians an opportunity to lead quality initiatives. With approved funding for multiple years, a number of staff including the Consultant, SSC Regional Quality Improvement, will be tasked to support the efforts of this initiative. While administrative reporting will be to the Manager, Physician Quality Improvement Programs, this position will have matrix reporting relationship to the Regional QI Steering Committee and the SSC Initiatives Lead.

Reporting to the Manager, Physician Quality Improvement Programs, the Consultant, SSC Regional Quality Improvement, plans, organizes and controls all initiatives and strategies associated with the development, management, and evaluation of SSC Regional Quality Improvement activity within Island Health financed by the SSC. The Specialist Services Committee strategies may include but are not limited to, engaging physicians to discuss, prioritize and act on system improvement opportunities; enabling health system improvement by supporting physicians in quality improvement initiatives; and supporting physicians to deliver quality care by building physician capacity in leadership and QI skills. The position has regional responsibilities requiring travel.

The Specialist Services Committee was formed in 2006 under the Physician Master Agreement to help the Doctors of BC, BC government and health authorities collaborate on the delivery of specialist services and support improvement of the specialist care system in BC.

Qualifications

EDUCATION, TRAINING AND EXPERIENCE

A level of education, training and experience equivalent to a Master’s Degree in a health care related field plus seven (7) years’ recent related experience in health care services management in progressively more responsible and varied roles, including a minimum of two (2) years’ experience in quality improvement development, implementation and evaluation.

SKILLS AND ABILITIES

• Educational preparation in quality improvement, certificate in quality improvement, Lean, Six-Sigma.
• Valid BC driver’s license.
• Comprehend, analyze, synthesize, and evaluate complex information.
• Sound interpersonal skills and the ability to communicate effectively, both verbally and in writing.
• Engage and develop partnerships with a broad range of stakeholders.
• Apply critical thinking to achieve optimal outcomes.
• Facilitate groups – to support their planning and decision-making with respect to service improvements.
• Facilitate solution-focused approaches through innovation and creativity.
• A strong commitment to collaborative, interdisciplinary teamwork, across programs and services.
• Model organizational values and principles.
• Implement capacity building strategies.
• Establish and maintain effective working relationships.
• Effectively self-manage time as it relates to deadlines and workload.
• Demonstrated organizational skills and the ability to plan, prioritize and carry out work assignments within deadlines, together with analytical and creative problem-solving skills.
• Keyboarding and computer software knowledge (Microsoft Office Suite) as well as familiarity with internet and email systems.
• Perform physical duties of the position.