Evaluation is a key part of the improvement process.
We collect quantitative and qualitative data on our initiatives in order to fuel our continual improvement. We also learn from participants and stakeholders, and share their experiences. These findings inform our planning for future activities and by sharing them we hope to spread the best practices and insights we have gained.
Below you’ll find a selection of recent evaluations and reports for our various initiatives.
Teamwork and Communication Action Series Evaluation Report: Cohorts 3 & 4
In response to ongoing requests from teams in British Columbia’s health care system, we launched the third and fourth cohorts of our Teamwork & Communication Action Series in March 2019 and October 2020, respectively. The program introduces teams to behaviours required for effective teamwork and communication along the continuum of care. Non-technical skills such as…
Learning About Opioid Use Disorder (LOUD) in the Emergency Department (ED) Final Report 2020/21
Learning about Opioid Use Disorder (LOUD) in the Emergency Department (ED) was a provincial initiative led in partnership between us, BC Centre on Substance Use and Overdose Emergency Response Centre with EDs across BC. This quality improvement initiative aimed to shift how EDs care for individuals with OUD. In the context of dual public health…
2020/21 PVN Annual Report
We’re pleased to share and celebrate the Patient Voices Network’s 2020/21 annual report! Navigating patient engagement through the pandemic meant some twists, turns, pauses and pivots, and we’re proud to have supported 378 patient partners in 215 new engagement opportunities, while growing the network to 1,251 patient partners over this unprecedented year. We hope you enjoy…
Measuring Culture to Inform Action: A Rapid Literature Review
We all shape the cultures of organizations and teams we work within by how we communicate and interact with our colleagues. These cultures influence “the way we do things around here” which is why improving them has been linked to better system-related and clinical outcomes, reduced adverse events and increased patient satisfaction1. But before we…
CLEAR Wave 3 Summary Report
The aim of Clear Wave 3 was to reduce the rate of antipsychotic use in residents without a diagnosis of psychosis from baseline to the national average by April 30, 2019. 33 participating care homes across BC completed the collaborative. This summary report contains an overview of the evaluation results from Wave 3 which spanned…
CLEAR Wave 3 Technical Report
The aim of Clear Wave 3 was to reduce the rate of antipsychotic use in residents without a diagnosis of psychosis from baseline to the national average by April 30, 2019. 33 participating care homes across BC completed the collaborative. This technical report outlines in detail the evaluation results of Wave 3 which spanned from…
2019/20 PVN Annual Report
We’d like to share and celebrate PVN’s 2019/20 annual report! This year marked PVN’s 10-year anniversary and we’re proud to have supported 475 patient partners in 237 engagement opportunities. The network grew to nearly 1,200 patient partners and we continued to strengthen our relationship with our patient and health care partners. We hope you enjoy this year’s annual report, which includes stories…
Summer Student Internship Program: 2018 Evaluation
In 2012, the BC Patient Safety & Quality Council created a summer internship program to expand students’ knowledge of quality and to provide opportunities to learn skills in quality improvement projects. Interns have been hosted in a variety of different health care organizations across the province (e.g., long-term care homes, health authorities). The goals of…
Change Day 2017 Report
Our final report summarizes what we learned about harnessing the power of distributed leadership, making campaigns fun and aligning Change Day with people’s values.
CLeAR Wave 2 – Final Evaluation Report
Clear’s second wave ran from September 2015 through December 2016, during which it was known as the Call for Less Antipsychotics in Residential Care. To help participating care homes measure Clear’s impact, they divided residents into two groups: an “Original Cohort” of residents who were admitted prior to the start of Clear, and an “Additional Cohort”…
NSQIP Report: Improved Outcomes = Improved Access
The National Surgical Quality Improvement Program (NSQIP) was implemented in 2011 as a measurement system to help understand the safety and effectiveness dimensions of surgical quality in British Columbia. NSQIP was selected from a variety of measurement options due to of its cross-specialty focus, strong data collection platform and ability to risk-adjust for comparison. It…
Quality Forum 2018 Report
Quality Forum 2018 brought together more than 1,200 participants over its three days. First, a “pre-Forum day” featured two full-day sessions: 180 people learned how to plan for and assess lasting change, and we again partnered with the Joint Collaborative Committees to examine successful and emerging initiatives and collaborative approaches to patient care. That evening,…
