Introducing the #QIComms Charter

Recognizing the role of communications in quality improvement Recently, I’ve been lucky to collaborate with an international group of communicators who work in health care improvement organizations. In spite of my 436 failed attempts to dial into a Danish conference call line, we’ve created the #QIComms Charter, which invites all quality improvement leaders to recognise…

Gamification in Dementia Training

A Student Internship In Action An interdisciplinary team at Vancouver Coastal Health hired an intern from our 2017 summer student internship program to assist with a very unique project: designing an online education program for VCH employees who work with patients with dementia. The call for a fun, engaging online course was sparked by the tremendous interest…

Our Substance Use Journey Maps Are Now Available

Our Substance Use Journey Maps Are Now Available

Primary Care Journeys of Providers and Peers In April 2016, the opioid overdose epidemic was declared a public health emergency by Provincial Health Officer Dr. Perry Kendall. There were more than 1400 deaths by overdose in BC in 2017, with 1,208 occurring in the first ten months of the year. Improving access to appropriate and effective treatments…

Recap: Our Journey Mapping Session for Substance Use in BC

Recap: Our Journey Mapping Session for Substance Use in BC

What We Learned From More Than 60 Experts On Wednesday, July 12, we partnered with the Ministry of Health, with involvement from the Doctors of BC through the General Practices Services Committee (GPSC) and Shared Care Committees, to hold a full-day journey mapping session that explored how treatment and support are currently delivered in primary care…

Cultural Safety & Humility Action Series

Cultural Safety & Humility Action Series

Quality care respects individuals for their unique perspectives and acknowledges their cultural contexts. It acknowledges that each of us holds biases and beliefs that shape our worldview, and requires that care providers reflect on and understand how these biases may impact the care they provide. To foster quality care that is safe and appropriate for…

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