Quality Café


Quality Café: Polarity Mapping: Identifying and Managing Unsolvable Problems

Online (Zoom)

A fundamental question to ask when encountering a difficulty is: “Is this a problem we can ‘solve,’ or is it an ongoing polarity we must manage well? The Polarity Management Model challenges us to consider whether some of our seemingly unsolvable problems are actually "polarities," which can not be solved, but may be effectively managed. Some examples include: individual and teamwork, structure and flexibility. Join us to learn about using a Polarity Map, a useful tool to help you effectively manage those polarities most important to your organization’s success.

Health Quality BC HQBC Square Icon with Name Logo White

Providing system-wide leadership to efforts designed to improve the quality of health care in British Columbia.

Find out first about our news and events! 


Sign up for our newsletter.

Territorial Acknowledgement


We would like to acknowledge that we are living and working with humility and respect on the traditional territories of the First Nations peoples of British Columbia.

We specifically acknowledge and express our gratitude to the keepers of the lands of the ancestral and unceded territory of the xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh) Nations, where our main office is located.

We also recognize Métis people and Métis Chartered Communities, as well as the Inuit and urban Indigenous peoples living across the province on various traditional territories.