Workshop: Improving Health Care Systems Through Patient Safety Event Reviews

Patient safety reviews and learning are an important component of health systems. Many frameworks, approaches, methodologies and tools exist to explore, investigate, analyze, and recommend improvements to providing care.

However, this complexity can be overwhelming and cause confusion on where to start and how to facilitate these reviews with actionable outcomes.

Join us for this interactive skill-building workshop that will explore principles and tools to support patient safety reviews. Participants will be guided through prompting questions to provide guidance of how and when to apply these principles.

Some questions will include:

• Why are patient safety reviews important?
• How can we identify patient safety events?
• How can we review patient safety events in a way that takes a systems approach while supporting individuals impacted by these events?
• How can we incorporate learnings from these reviews into meaningful and impactful system change?
• How can we make space and focus on “what went well” or “what went right” during patient safety events?

Participants will learn principles to innovate, collaborate, and adapt to factors relating to how work is done and how to apply tools to improve performance and patient safety outcomes.