We appreciate your patience while we update our website.

2023 Restorative Leadership Symposium

Loading Events
  • This event has passed.

2023 Restorative Leadership Symposium

November 28 | 0800 November 29 | 1700

The 2023 Restorative Leadership Symposium, hosted by the Ministry of Health, Health Quality BC and the BC Restorative Circle, this Symposium is an opportunity to gather social sector leadership, with an emphasis on health leadership, to develop and enhance systems understanding and support of restorative approaches at the governance, executive and management levels. Further, this gathering will advance embedding a restorative approach in social sector dispute resolution, healing from harms and systems learning/improvement.

Click here to view the agenda


  • Setting intentions
  • Integrating restorative approaches and demonstrating value
  • Identifying the impacts of local legal, legislation and risk
  • Establishing a shared understanding of how to advance restorative approaches in and across our spaces

Questions? Email us at indigenoushealth@healthqualitybc.ca



Jo Wailling
National Collaborative for Restorative Initiatives in Health

Jo a clinician researcher, qualified human factors professional and accredited mediator. Her career spans 30 years in critical care, patient safety and clinical leadership and she currently advises international government agencies, researchers, and advocacy groups on restorative initiatives, system safety and human centred design. Her notable work includes the design and evaluation of New Zealand’s restorative response to surgical mesh harm in partnership with the Ministry of Health and Mesh Down Under and facilitating the development of a national restorative health system framework. Jo is an active member of the Resilient Healthcare Society and serves as an advisory board member for Harmed Patients Alliance. Her PhD is examining restorative responses to adverse events within the New Zealand health and disability system.


Professor Jennifer Llewellyn
Director, Restorative Research Innovation and Education Lab & Chair in Restorative Justice
Dalhousie University School of Law

Jennifer Llewellyn Director Restorative Research Innovation and Education Lab and Chair in Restorative Justice at Dalhousie University’s Schulich School of Law. She has advised governments and NGO’s, supported many governments, projects and programs including the Nova Scotia Restorative Justice Program, the Nova Scotia Human Rights Commission, the South African Truth and Reconciliation Commission, and the government of Columbia, the Jamaican government, the government of New Zealand the United Nations. Her world-renowned expertise resulted in her appointment as an expert on the UN mechanism to review the UN Basic Principles for the Use of Restorative Justice in Criminal Matters. Additionally, Professor Llewellyn facilitated the design process for the first ever restorative public inquiry and served as a commissioner for the inquiry.

Recognized for her contribution in the field of restorative justice, Professor Llewellyn was awarded the National Ron Wiebe Restorative Justice Award from Correctional Services Canada in 2015 and was the 2018 recipient of the Canadian Social Sciences and Humanities Research Council National Impact Award, the highest award for research achievement and impact in Canada. In 2019, she received the Dalhousie University President’s Research Excellence Award for Research Impact.


Kelly M. Smith, Ph.D.
Michael Garron Chair in Patient-Oriented Research
Interim Chief Scientific Officer
Michael Garron Hospital – Toronto East Health Network

Associate Professor, Institute of Health Policy, Management, & Evaluation, University of Toronto

As the inaugural Michael Garron Chair in Patient Oriented Research and Interim Chief Scientific Officer at the Michael Garron Hospital and Associate Professor and Co-Lead for Outcomes & Evaluation in the Institute of Health Policy, Management, & Evaluation Graduate Program at the University of Toronto, Dr. Smith’s research focuses on coproducing practical solutions to challenges of healthcare delivery with a focus on patient safety through the application of improvement science. Dr. Smith is a leading investigator in patient-oriented research, forging partnerships with patients to codesign research and innovations to improve the quality and safety of healthcare delivery including programs such as the Seven Pillars, AHRQ’s CANDOR, the Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families, and the Toolkit for Engaging Patients to Improve Diagnostic Safety. Dr. Smith has led large scale implementation and evaluation projects for clinics, hospitals, health centers, and health systems across the U.S. that aim to better integrate evidence into practice.


Stephanie Turner
Director, Māori Health Outcomes for Te Tāhū Hauora, NZ Health Quality & Safety Commission

Ko Tainui te waka (Tainui is my canoe)
Ko Tararua te maunga (Tararua is my mountain)
Ko Ngati Raukawa ( Raukawa is my tribe)

Stephanie Turner is the Director of Māori Health Outcomes for Te Tāhū Hauora, the NZ Health Quality & Safety Commission. Stephanie works to improve healthcare and the health system using indigenous knowledge, Māori worldviews and solutions.

Stephanie has worked in executive leadership roles within NZ District Health Boards and specialist services, as a clinician in kaupapa Māori services and as a CEO of a community provider. Stephanie is committed to the advancement of restorative practice as a movement that advances relational care internationally and normalises tikanga (what is right for Māori)  in health settings within an Aotearoa (NZ) context.

Steph’s MA research was focussed on Māori worldviews of art as therapy, she is currently working towards her PhD in Indigenous Advancement, her research is centred on Raukawa (tribal) knowledge pertaining to manu ( birds) the whakapapa orokohanga (legacy stories and genealogies) of human connections and experiences with  manu (birds), in both the physical world and i te ara wairua (the non-physical realm).

Steph is super excited to be in BC to wānanga (discuss together), the advancement of restorative practice internationally and the enabling of whānau ( family) and consumer voice within health provision for all.        


Carolyn Canfield
Independent Citizen-Patient
Adjunct Professor, Dept of Family Practice, Innovation Support Unit
Faculty of Medicine Admissions Subcommittee
The University of British Columbia

Carolyn Canfield works as a citizen-patient to expand partnerships for patients and communities in health professional education, services improvement, policy research and governance. Following the unforeseen and preventable death of her husband after successful surgery in 2008, Carolyn’s full-time activism earned her recognition in 2014 as Canada’s first Patient Safety Champion and faculty appointment in the UBC Faculty of Medicine. University roles include team membership in the Department of Family Practice’s Innovation Support Unit; teaching patient safety to students in medicine, nursing and social work; and selecting candidates for admission to medical school. 

Her research contributions include UBC-based, national and international projects as a co-researcher, advisory board member, funding adjudicator and journal peer reviewer. Her public speaking and mentorship are sought locally and internationally. Carolyn conceptualized and co-founded in 2017 the independent peer-led Patient Advisors Network that builds citizen-patient capacity for partnering and leadership across Canada. In 2023 Carolyn established the Canfield Distinguished Scholar in Patient Partnerships at UBC, situated at the Centre for Health Education Scholarship in the Faculty of Medicine.

About the BC Restorative Circle


An enduring and centralized entity to undertake and guide concrete action to champion, steward and embed restorative principles and processes throughout the health care ecosystem with the aim to advance restorative, culturally safe approaches to healing and learning after harms.


There is currently momentum and interest across the health system to advance a restorative approach in the context of both appropriate dispute resolution and healing in the areas of health care harms and in organizational health and human resources.

However, the system has not yet come together to strategically embed and steward restorative principles and processes throughout the health care ecosystem. Fortunately, advancing restorative approaches exists within the work plans of various organizations, including the Indigenous health team at Health Quality BC, The Ministry’s Patient Care Quality Program, Hospital and Provincial Health Services (HPHS) Division and the Indigenous Health, and Reconciliation Division (IHR). Each of these institutions are situated to engage and connect with different parts of the population and the health system in different ways, from community engagement to broader health systems initiatives and have formed the BC Restorative Circle. The circle provides stewardship and thought leadership in contributing to evidence generation and publications to encourage the system uptake of restorative practices and principles, act as a systems support network, and to collaborate on reference materials for knowledge translation and exchange.

Health Quality BC HQBC Square Icon with Name Logo White

Providing system-wide leadership to efforts designed to improve the quality of health care in British Columbia.

Find out first about our news and events! 

Sign up for our newsletter.

Territorial Acknowledgement

We would like to acknowledge that we are living and working with humility and respect on the traditional territories of the First Nations peoples of British Columbia.

We specifically acknowledge and express our gratitude to the keepers of the lands of the ancestral and unceded territory of the xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh) Nations, where our main office is located.

We also recognize Métis people and Métis Chartered Communities, as well as the Inuit and urban Indigenous peoples living across the province on various traditional territories.