One in 10 patients will acquire an infection during their health care journey – a journey that often begins with emergency health services. Despite this frequency, there has been little research in this area. What the research does indicate, however, is low hand hygiene compliance rates. Lisa joined the BC Emergency Health Services (BCEHS) in…
This award was formally named “Staying Healthy”. Our Excellence in Quality category names changed in 2020 to reflect the updates to our BC Health Quality Matrix. Visit our Categories and Criteria page to find out more. Nanaimo’s John Barsby Wellness Centre is the first multidisciplinary health and wellness centre on Vancouver Island that is located in…
This award was formally named “Coping with End of Life”. Our Excellence in Quality category names changed in 2020 to reflect the updates to our BC Health Quality Matrix. Visit our Categories and Criteria page to find out more. The Intensive Care Unit (ICU) at Vancouver General Hospital provides end-of-life care for around 150 people…
Cheryl Ward is the Interim Director of Indigenous Health and the Provincial Lead for the San’yas Indigenous Cultural Safety Training program at the Provincial Health Services Authority. Cheryl’s work conceptualizing and developing San’yas, her inspiring leadership, and her commitment to social justice and equity, make her a leader in quality and a champion for improving…
Delia Cooper’s passion for redesigning health care is deeply rooted in her experiences living with rheumatoid arthritis from the age of 12. After years learning how to manage the chronic condition, she became a patient volunteer to share her experience and help improve the health care system. Her dedicated volunteerism has resulted in meaningful changes,…
This award was formally named “Getting Better”. Our Excellence in Quality category names changed in 2020 to reflect the updates to our BC Health Quality Matrix. Visit our Categories and Criteria page to find out more. Determining surgical site infection (SSI) rates is difficult, especially after patients are discharged from hospital. Doing so often requires…
This award was formally named “Living with Illness”. Our Excellence in Quality category names changed in 2020 to reflect the updates to our BC Health Quality Matrix. Visit our Categories and Criteria page to find out more. Peritoneal dialysis (PD) is a kidney dialysis method that allows patients to perform their own care independently and…
ShelleyLynn Gardner, a Rehabilitation Assistant and member of the Fraser Health Engagement Radical Network (E-Rads), has a passion for improving patient care at Surrey Memorial Hospital, and a talent for creative and compassionate ideas that make a big difference. E-Rads are informal volunteer leadership roles that empower staff at all levels to engage their peers…
Joe Gallagher, Kwunuhmen, is Coast Salish of Tla’amin First Nation ancestry and serves as the CEO of the First Nations Health Authority (FNHA). Over the past decade, he has worked to address the health inequalities faced by First Nations people in BC. Joe was a leader in the formation of a new health governance partnership between BC…
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We would like to acknowledge that we are living and working with humility and respect on the traditional territories of the First Nations peoples of British Columbia.
We specifically acknowledge and express our gratitude to the keepers of the lands of the ancestral and unceded territory of the xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh) Nations, where our main office is located.
We also recognize Métis people and Métis Chartered Communities, as well as the Inuit and urban Indigenous peoples living across the province on various traditional territories.