Jo-Ann Tait

Through her inspired vision and creative methods for trying new ideas, Jo-Ann is reminding everyone of the passion that brought them to long-term care. If you walk into a care home that has implemented her initiatives, you will see more smiles, hear more laughter and feel the pride that has come with making changes that…

Isabel Jordan

“We are more than just our stories.” With those words, Isabel Jordan articulates why patients can and should be equal partners in their health care and why she has spent years advocating for a health care system that recognizes the contributions of patients. Her journey to advance the patient voice began over 10 years ago,…

Going Beyond the 9-1-1 Call

This award was formally named “Getter Better”. Our Excellence in Quality category names changed in 2020 to reflect the updates to our BC Health Quality Matrix. Visit our Categories and Criteria page to find out more. In 2015, BC Emergency Health Services (BCEHS) received approximately 10,000 Omega calls across its three Dispatch Operations Centres (DOCs)…